SOLUTIONS

The calls keep coming.Your work keeps moving.

We are starting with an AI phone assistant tailored to your business. The aim is to handle repetitive conversations and reduce the time spent on routine communication.

Request a demoIn development · Explore a future pilot

WHAT ULOVI COULD TAKE ON

Useful from the very first question.

01

Answering when your hands are full.

When you are serving a customer or working on site, the assistant could take the call. Routine inquiries would not have to interrupt your work every time.

  • Welcoming the caller
  • Understanding why they are calling
  • Receiving after-hours inquiries, when included
02

Clear answers about your business.

Opening hours, available services and the areas you cover — the same questions come up again and again. We configure your business information so you do not have to repeat it on every call.

  • Answers about services and conditions
  • Location and opening-hours information
  • Passing more complex questions to a person
03

The details you need for the next step.

Instead of hurried notes from an interrupted conversation, you receive the essentials through an agreed channel. Less back-and-forth and an easier follow-up.

  • The service the customer needs
  • Relevant details and preferences
  • Passing the inquiry to your business
04

Supporting appointment requests.

The assistant could collect the service needed and a preferred time. Confirmed bookings require a separately built and tested connection to the scheduling system.

  • Collecting visit preferences
  • Passing the request to your business
  • Confirmation only through a suitable integration

These are capabilities in development. The specific scope depends on configuration and connections to your business systems. Real appointment booking requires a separately built and tested integration.

We take care of the technical work.

We prepare the information, configure the answers and test typical conversations. We then help with refinements and technical support within the agreed scope.

See the three stages

PLANNED CAPABILITY

What did the assistant handle?
A clear monthly summary.

We plan to provide a monthly summary of calls and inquiries handled by the assistant. The aim is useful visibility without asking you to compile the information yourself.

ULOVI

Illustrative report

All figures are fictional demonstration data.

Handled calls128
Outside business hours24
Inquiries collected46
Human follow-up12
Appointment requests18
Verified bookings—Requires a verifying integration
+14% against the previous sample month

Reasons for calling

Services5050
Visit availability3434
Location2222
Other questions2222

Illustrative common questions

“What are your opening hours?”

“Do you offer this service in my area?”

This is a visual preview, rather than a deployed reporting service. Metrics and comparisons will depend on available data. Actual confirmed bookings can only be reported when an integration verifies them.

LOOKING AHEAD

Starting with voice.
Thinking beyond it.

ULOVI is an AI automation brand. The phone assistant is our first focus, with room to develop other workflows that reduce manual work.

Handling recurring inquiries
Business notifications
Connecting everyday workflows

Future directions · explored around business needs

LET’S SEE WHERE WE CAN HELP

More timefor yourbusiness.

Tell us which calls and tasks take up your time. We will explore a suitable approach and a possible future pilot.

Prefer to get in touch directly?

Call us+359 88 898 9497Email uscontact@ulovi.bg
In development · Explore a future pilot

Request a demonstration

A few details to start the conversation.

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ULOVI

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